Terms & Privacy

Last updated: August 12, 2024

Terms of Service

1. Services Offered

Great Good Studio provides professional digital services including:

  • Responsive Web Design (RWD)
  • Corporate Branding
  • SEO Optimization
  • Website Maintenance
  • E-commerce Solutions
  • Digital Services

2. Service Process

  1. Needs Consultation
  2. Quote Confirmation
  3. Contract Signing
  4. Project Execution
  5. Acceptance and Delivery
  6. Ongoing Support

3. Company Responsibilities

  • Provide professional services as per contract
  • Ensure service quality standards
  • Protect client data and confidentiality
  • Provide agreed technical support

4. Client Responsibilities

  • Provide necessary materials and content in a timely manner
  • Collaborate actively on project progress
  • Make payments according to contract terms
  • Ensure all provided materials are legally compliant and owned
  • Review and approve project milestones within agreed timeframes

5. Intellectual Property

  • Upon full payment, clients receive complete usage rights of project outcomes
  • We respect third-party intellectual property rights
  • Client-provided materials must be legally sourced and owned
  • Great Good Studio retains the right to showcase completed projects in our portfolio unless otherwise agreed

6. Disclaimers and Liability Limitations

Great Good Studio is not liable for:

  • Issues arising from incorrect client information
  • Third-party service interruptions
  • Force majeure events causing delays
  • Post-delivery modifications made by client
  • Indirect damages, lost profits, or third-party actions

Our liability is limited to the total amount paid for services.

7. Terms Modification

These terms may be modified from time to time. Updates will be published on our website. Continued use of our services constitutes acceptance of modified terms.

Privacy Policy

1. Information We Collect

  • Contact information (name, phone number, email address)
  • Website usage data and analytics
  • Technical information (IP address, browser type, device information)
  • Form submission content and project requirements
  • Communication records for project management

2. How We Use Information

  • Provide web design and development services
  • Respond to inquiries and communicate project updates
  • Improve our website and services
  • Conduct traffic analysis and performance optimization
  • Ensure legal compliance
  • Send service-related updates (with your consent)

3. Data Protection Measures

  • SSL encryption for secure data transmission
  • Limited employee access to personal data
  • Regular security updates and monitoring
  • Collaboration only with reputable service providers
  • Secure data storage with authorized access only

4. Third-Party Services

We use the following third-party services that may collect data:

  • Google Analytics - for website traffic analysis
  • Google Tag Manager - for marketing and analytics
  • CDN services - for improved website performance
  • Hosting and communication tools

These services have their own privacy policies. We ensure all service providers meet appropriate privacy and security standards.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Request to view your personal data
  • Request corrections to your data
  • Request deletion of your data
  • Stop data collection and processing
  • Data portability (export your data)

6. GDPR Compliance (European Users)

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes your rights to access, rectify, erase, restrict processing, object to processing, and data portability. We process data based on legitimate interests, consent, or contractual necessity. Contact us to exercise any of these rights.

7. Cookies Policy

Our website uses cookies for the following purposes:

  • Store user preferences and settings
  • Conduct website analytics and performance tracking
  • Provide personalized user experience

You can control cookie settings through your browser preferences.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Contact Information

For questions about these terms, privacy practices, or to exercise your data rights, please contact us:

Email: [email protected]